1. Information We Collect
We collect personal information including your name, email address, phone number, vehicle registration mark, district code, and payment card details. We also collect technical data such as your IP address and browser type.
Privacy Policy
This policy explains how we collect, use, and protect your personal information when you use our parking fine payment portal.
Last updated: 10 February 2026
2. How We Use Your Information
Your information is used for processing parking fine payments, verifying your identity, sending payment confirmations, and communicating about the status of your fine.
3. Legal Basis for Processing
We process your data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and on the basis of contractual necessity to process your fine payment.
4. Data Sharing
We share your information only with the Transport Department or relevant enforcement authority responsible for your fine, our payment processor, and parties required by law.
5. Data Retention
We retain your personal data for the period necessary to fulfil the purposes for which it was collected, typically 7 years following payment completion in accordance with statutory requirements.
6. Your Rights
Under the Personal Data (Privacy) Ordinance, you have the right to access and correct your personal data. To exercise these rights, please contact our Privacy Officer at privacy@parkingfines.example.hk.
7. Security
We implement appropriate technical and organisational measures to protect your personal data. All transmissions are encrypted using SSL/TLS technology.
8. Contact Information
If you have questions about this Privacy Policy, please contact our Privacy Officer at privacy@parkingfines.example.hk or write to: Privacy Officer, Parking Fines Payment Portal, 18 Harcourt Road, Admiralty, Hong Kong.